Refund Policy
Last updated: October 5, 2026All Sales Are Final
Every Product on Digital Hub is a digital good delivered instantly upon purchase. Because the content is accessible immediately, all sales are final once a Product has been downloaded or accessed through your Whop account.
When a Refund Applies
We will issue a refund only in the following case:
- You paid and the product never appeared in Joined after checkout.
Refund requests must be submitted within 48 hours of purchase. Requests made after this window will not be eligible for a refund.
What Isn't Covered
- Change-of-mind purchases.
- Requests made more than 48 hours after purchase.
- Not having enough time to use the Product, or dissatisfaction with results.
- Access issues caused by using a Whop account or email different from the one used at checkout.
How to Request a Refund
Refunds are handled through Whop, not by emailing us directly. Reach out to us through your Whop dashboard messaging system with your order details and the reason for your request, and we'll review it promptly.